Parent Information


General Information

  • Is there an academic calendar available for specific semester dates?
    • Yes. The Office of the University Registrar publishes the University's official Academic Calendar.
  • How can I get information on Student Aid?
    • Parents and students may obtain information concerning student aid through the Financial Aid home page; e-mailing financialaid@ua.edu; writing to the Office of Student Financial Aid, Box 870162, 106 Student Services Center, The University of Alabama, Tuscaloosa, Alabama 35487; or calling 205.348.6756.
  • Where can I get my questions answered concerning my son or daughter's tuition/bill?
    • Questions concerning a student's tuition, refund or payments are referred to the Office of Student Receivables. You may contact through the Receivables & Collections home page; e-mailing receivables@fa.ua.edu; writing to the Office of Student Receivables, 105 Student Services Building Box 870120, The University of Alabama, Tuscaloosa, AL 35487; or calling 205-348-5350.
  • I have questions concerning on-campus housing, whom should I contact?
    • The Office of Housing & Residential Communities is responsible for all on-campus housing. The HRC office is located at the corner of Hackberry Lane and Bryant Drive on the first floor of Mary Burke East. You may contact through the Housing & Residential Communities home page, e-mailing housing@sa.ua.edu; writing to the Office of Housing and Residential Communities, Box 870399, The University of Alabama, Tuscaloosa, Alabama 35487; or calling 205-348-6676 or Toll-free: 888-498-2262

 

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Degree Progress and Graduation

  • What is a Degree Audit?
    • The DegreeWorks Degree Audit Report is a computer-generated report that matches the degree requirements of an undergraduate degree program with a student's course work taken. The audit identifies those graduation requirements completed as well as those requirements needing completion prior to graduation. The purpose of the audit report is to provide each student and their advisers with a degree progress monitoring tool to assist in academic planning and appropriate course scheduling each semester. Students can obtain an audit of their current major or explore other majors by seeing how their completed course work matches with the requirements of other majors. Degree audits can be obtained from:
      • myBama
      • advisers
      • academic departments or college deans' offices
  • How can I confirm if my son or daughter is on the graduation list?
  • When is my son or daughter's graduation ceremony?
  • How do you order announcements, cap and gown?
    • The Supply Store is the official retailer for the university. Students should contact the Supply Store at (205) 348-6168, to order their caps and gowns, and to order their personalized announcements.
  • How many guests are allowed to attend the graduation ceremony?
    • There is no limit on the number of guests that may attend the graduation ceremony. Tickets are not required.
  • How long does the ceremony last?
    • Ceremonies average one and one-half to two hours in length.
  • Will my son or daughter receive their diploma at the ceremony?
    • Students receiving doctoral degrees will receive their diplomas at the commencement ceremony. All other students will receive their diplomas by mail at their home address approximately five weeks after the ceremony.
  • My son or daughter is receiving multiple diplomas; do we have to attend separate ceremonies?
    • If your son or daughter is receiving multiple diplomas from the same college, all diplomas will be at that college's ceremony. If he or she is receiving diplomas from different colleges, multiple ceremonies may be involved. In this case, there are several options available: (1) If you only plan to attend one ceremony, your son or daughter can send us a letter indicating which ceremony he or she is attending/not attending and we will mail the additional diploma to the home address. (2) You may attend all ceremonies.

 

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Grades and Transcripts

  • How can I obtain a copy of my son or daughter's grades?
    • The University typically does not release grades to parents. The sharing of grades between parents and the student is a family matter. Students have access to their semester grades on myBama.
  • How can I obtain a copy of my son or daughter's transcript?
    • Parents may obtain a copy of their son or daughter's academic transcript if (1) the student has completed the 'FERPA Release to Parent/Guardian'  form which is accessible through their myBama account  or (2) you can provide proof that your child is your dependent by submitting a notarized copy of your previous year's Internal Revenue Service 1040 form which must include the student's name along with the transcript request. There is more information concerning transcripts on our Office of the University Registrar home page.
  • As a parent of a student, why can't I request their transcript?
  • What is the Family Educational Rights and Privacy Act (FERPA)?
    • UA's policy on Confidentiality of Academic Records is designed to comply with the is designed to comply with the Family Educational Rights and Privacy Act of 1974 (FERPA). This federal law also requires that the student is informed of the existence and location of records as well as define the purpose for which such information is obtained; to provide security for such material; to permit student access to, disclosure of, and challenge to this information and to discontinue such information when compelling reasons for its retention no longer exist. For additional information you may access our University Policy on Confidentiality of Records.

 

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Registration

  • Is my son or daughter registered?
    • The UA registration process consists of two steps. First, the student enrolls in specific courses. Second, registration is complete upon receipt of payment and fees. Failure to do the latter by the established deadline could result in the student's schedule being cancelled.
  • Can I register for my son or daughter?
    • No. Each student is responsible for their own registration. Students are required to establish and use a Personal Password in order to register for courses. Access to the registration system is not possible without this code.
  • My son or daughter has become ill and will not be able to finish the semester, what do we need to do?
    • Withdrawal procedures, including medical, are outlined in both the Undergraduate and the Graduate Catalogs. Please refer to the appropriate catalog for details
  • My son or daughter has decided not to return to the University of Alabama, what should he/she do?
    • If your son or daughter has decided not to return to UA prior to the start of classes they must cancel their registration by sending a letter to The Office of The University Registrar, located in 206 Student Services Center or by sending an e-mail from their "bama" email account. The registration will be canceled and tuition will be fully refunded.
    • If the decision not to return is made after the semester has begun, then your son or daughter will need to process a withdrawal. In all cases, your son or daughter should contact The Office of The University Registrar to inform them they will not be returning.
  • I have paid my son or daughter's tuition and he/she has decided not to return how do I receive a refund?
    • All refunds are processed through the Office of Student Receivables, (205)-348-5350.
  • My son or daughter did not attend last semester and would like to return, what does he/she need to do?
    • Your son or daughter must file for re-admission through the Office of Undergraduate Admissions.
  • My son or daughter has not applied for admission but would like to register for a course at University of Alabama. What should he/she do?
    • Students wishing to take courses at UA, but who do not intend to pursue a degree at UA, are admitted through the Office of Undergraduate Admissions as "special" or through the Graduate School as "NDS." Both classifications attend as a non-degree student and are not guaranteed admission into a degree program.
  • Why wasn't my son or daughter able to register for a particular course?
    • There may be several reasons why your son or daughter could not register for a particular course:
      • Not all courses are offered every semester.
      • The course has a pre-requisite which the student has not fulfilled.
      • The course may have been full at the time the registration request was made.
      • The department offering the course may have placed an enrollment control on the course so they can specifically monitor who enrolls in the course. In those cases, the department offering the course would need to be contacted.
  • If my son or daughter needs a course and was unable to register for it, what should they do? Who can they talk to?
    • If a course is required for the student's major and they are not able to register for it, they should first contact their adviser for assistance. Then they would need to contact the department office that offers the course.

 

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Verifications

  • Our family insurance company (or my employer) is requiring proof that my son or daughter is enrolled at University of Alabama. What do I do?
    • The vast majority insurance companies and employers will accept enrollment confirmation from our official Web site. To use this service, the verifier needs your son or daughter's Social Security number or UA CWID and last name.
    • Your son or daughter (must be currently enrolled) can request an official academic verification to be emailed (or mailed) by accessing the "Order Current Enrollment Verifications" application on myBama.
    • There is more information concerning verifications on the Office of the University Registrar home page.
  • Will you fax out enrollment verification?
    • No, enrollment verifications are not faxed for several reasons:
      • Verifications are printed on safety paper to prevent tampering. The fax process would eliminate this security measure.
      • The recipient cannot be assured from where the faxed report originated, therefore there is no way to authenticate the validity of the document received.
  • Will you verify information over the phone to a company? If so what information?
    • No, we do not verify enrollment information over the phone. This is done at www.degreechk.com.

 

 

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